Are you getting the problem in streaming content on Roku Beta from Xfinity? If yes, then here’s a quick guide for you. You must read the steps carefully. The Xfinity support team is also trying its best to fix this issue as early as possible. Roku beta version was launched by Roku for Xfinity in 2017.
If you are getting an error message related to the particular problem, then you can take support for the same from the Roku beta help menu. The technical team is there to help you. Before starting with the troubleshooting steps, you must check the Roku service status in your region. If after implementing the below-mentioned steps, you are still facing any problem, then keep in touch with Roku support.
- TV and Roku: To connect your Roku to TV, you need an HDMI cable. Connect the cable firmly at both ends. If any connection is loose, you might get the problem.
- Roku remote: Roku comes with remote for easy accessibility to channels. If you are not being able to change the channel, then change the batteries at once. If the problem still exists, then check Line of sight communication whether it is proper or any hindrance is preventing it.
- Roku device: check for routine updates for your Roku OS. If any new update is available, then download it immediately and install it on your device. To check the current version of OS installed on your device, go to ‘Settings’ followed by ‘Update’.
Issues related to Roku Beta channels on Xfinity streaming:
- Problem with the streaming content.
- The sign-in problem of Roku account.
- Channel getting block or frozen screen.
- Getting login problem from university internet.
- Unexpected interruption while streaming.
Solutions:
- The best solution is log-out from the channel.
- Log in to the account with the same account credentials.
To troubleshoot the problem, you need to have a strong network on your device. If there is some problem with the network, then diagnose it first and, then move to next step. If you are getting a blank screen on Roku beta channel, then this is an indication of poor signal strength. Try to connect your device to the network through Ethernet cable.
If in case there is a problem with the network while you are at university, then you can contact university technical team to know the causes of the problem and its troubleshooting steps. If you are using a username which is not working now on your device, then reset the username by clicking on ‘Forgot username and password’.
Restart your Roku
If the problem still continues, then the best step to troubleshoot this problem is ‘Restarting a Roku device’. This will definitely fix the problem. If you are using an obsolete version of an internet browser on your device, then update it first, then troubleshoot Roku.
This is how you can fix the Roku beta problem on Xfinity. If you want further support and assistance, call us at Toll-free Roku technical support. The team will guide you in a best possible manner after knowing your model details like Make, version and serial number.
